Connect With Your Round-the-clock Monitoring Agents
The moment your home alarm system in Lawrence goes off, your round-the-clock monitoring specialists will act immediately. The first move is to validate your alarm, and that means communicating with you. The guideline they follow is based on the kind of emergency. To illustrate, when the emergency is due to a medical situation, one effort will be made to reach you before help is sent out. If you have an intrusion - the most frequent type of event - a monitoring specialist will adhere to these procedures to reach out to you:
- An effort will be made to reach you using the central command panel. You will usually be requested to provide a passcode.
- If that attempt doesn’t result in an answer, a call is attempted to your main contact number.
- An alternate number or your first contact person is attempted next.
- If there is still no answer, nearby police are sent.
- Your monitoring agents will follow up with you again after authorities are notified.
If you're not in a situation where you can interact with monitoring agents, that’s OK. Support will still be deployed even if you're not available to substantiate the emergency.
Get prepared for any crisis with a Vivint home alarm system in Lawrence
Stay ready for any situation with a contemporary home alarm system in Lawrence from Vivint. Call (785) 829-4689 to start customizing your home’s protection today.