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What should you do if your Lawrence home alarm system goes off?

July 03, 2023
Home security alarm notification on smartphone.

Your home security system shields your property – and your loved ones – against the various risks you could encounter, like break-ins, flooding, and fire. Although your home may be ready, that doesn’t necessarily mean you are. Do you have a good idea of what to do if your Lawrence home alarm system goes off? The sound of an alarm can be jarring, bewildering, and might provoke panic. Your best option is to stay calm and adhere to these simple suggestions.

Actions to Take When Your Home Alarm System In Lawrence Triggers

You never want to be in this dilemma, but it’s also the reason why you put in a home alarm system in the first place. You’re woken up in the middle of the night with the telltale sounding of an alarm after a security sensor has been activated. So what are you going to do?

  1. Stay calm. This is simple to say but harder to accomplish when your home security alarm is ringing loudly, and your heart is pounding. But staying calm is the most effective way to evaluate the situation. Avoid the temptation of trying to manage the emergency yourself but instead permit your monitoring professionals and first responders to do their job.
  2. Protect your loved ones. Your main focus should be your family members and leading them out of danger. If you are dealing with a break-in, this might mean moving to a predetermined secure area as far from entry points as possible. The intruder was probably already turned away by the alarm, but it’s always smart to be extra cautious. If there’s smoke or a blaze, you need to exit your residence immediately.
  3. Remember your cell phone. The vast majority of individuals keep their smartphones with them constantly these days, but you might fail to grab it during an emergency. You’ll want to have it. You’ll have the opportunity to stay in touch with your monitoring experts and obtain updates through your home security app.

Connect With Your Round-the-clock Monitoring Agents

The moment your home alarm system in Lawrence goes off, your round-the-clock monitoring specialists will act immediately. The first move is to validate your alarm, and that means communicating with you. The guideline they follow is based on the kind of emergency. To illustrate, when the emergency is due to a medical situation, one effort will be made to reach you before help is sent out. If you have an intrusion - the most frequent type of event - a monitoring specialist will adhere to these procedures to reach out to you:

  • An effort will be made to reach you using the central command panel. You will usually be requested to provide a passcode.
  • If that attempt doesn’t result in an answer, a call is attempted to your main contact number.
  • An alternate number or your first contact person is attempted next.
  • If there is still no answer, nearby police are sent.
  • Your monitoring agents will follow up with you again after authorities are notified.

If you're not in a situation where you can interact with monitoring agents, that’s OK. Support will still be deployed even if you're not available to substantiate the emergency.

Get prepared for any crisis with a Vivint home alarm system in Lawrence

Stay ready for any situation with a contemporary home alarm system in Lawrence from Vivint. Call (785) 829-4689 to start customizing your home’s protection today.